SHIPPING FAQ

We ship to customers in the United States, the United Kingdom, Australia and Canada.

After your payment is completed, it may take 48 hours to process your order.

You have 24 hours to cancel an order before it is shipped.

Shipping times

United States: 5-18 working days
United Kingdom: 7-18 working days
Australia: 7-18 working days
Canada: 7-18 working days
Europe: 7-18 working days
Asia: 7-18 working days

Please note that orders may be delayed due to the global pandemic COVID-19.

Track your order through our Order Tracking page.

Please contact us

If you have any questions or comments about our refund policy, please do not hesitate to contact us at Contact@balensha.com. Our dedicated support team is ready to assist you.